“STOPSuicides UK is investigating failures in the CMS IT systems that have stressed both RPs and NRPs. In analysing the late Gavin Briggs’ accounts statements and written notifications, we have now gathered evidence of systemic computational/process failures leading to CMS miscommunications being a very strong contributory factor in his decision to take his life”.
Shortly before Gavin Briggs took his life he was issued with a new Child Maintenance Service Review letter dated 25th June 2020. Gavin took his life on 1st July. We are asking the CMS to provide access logs to identify exactly when Gavin downloaded the letter.
The arrears figure of nearly £16,000 quoted in CMS correspondence (2019–2020) was never accurate. It was based on inflated income, failure to record direct payments, and projected fees. The official 2024 CMS account statement confirms that the true arrears balance at closure was ~£3,023, with only £479.31 confirmed as outstanding to one Receiving Parent
The evidence demonstrates that the higher arrears figures should not be relied upon for enforcement or recovery and we are also requesting that the CMS release Gavin’s portal access and internal data logs.
The analysis also confirms the fact that when a NRP pays a RP directly, the CMS does not always adjust the amounts owed before producing reviews with hugely inflated “unpaid maintenance figures”.
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